Quality #11. Listening:
To Connect With Their Hearts, Use Your Ears! A good leader listens twice as much as he talks!
You have to be silent to listen.
Both words are formed from the same letters:
“The ear of the leader must ring with the voices of the people.”
~ Woodrow Wilson, American President
“A good leader encourages followers to tell him what he needs to know, not what he wants to hear.”
~John C. Maxwell