11. Listening

Quality #11. Listening:

To Connect With Their Hearts, Use Your Ears! A good leader listens twice as much as he talks!

You have to be silent to listen.
Both words are formed from the same letters:

  • S-i-l-e-n-t
  • L-i-s-t-e-n

“The ear of the leader must ring with the voices of the people.”
~ Woodrow Wilson, American President

“A good leader encourages followers to tell him what he needs to know, not what he wants to hear.”
~John C. Maxwell